![]() We hope you enjoy this convenient functionality offered up with SAP Cloud for Customer and capture leads Simply and get to Engage Your Customers Like Never Before. Step 13: Navigate back to the menu of the C4C Android Phone application Step 12: The new lead scanned into C4C with the business card scanner is displayed in the list of leads (Information on display below is redacted for privacy) Step 11: A confirmation message regarding the new lead information is shown on the screen, touch OK (Information on display below is redacted for privacy) Step 10: Touch Save and Close from the menu accessible via the top right of the screen to update and save the information Step 9: Scroll down further to see other related information for this new lead Step 8: ABBYY sends back the information extracted from the image (Information on display below is redacted for privacy) ![]() Step 7: ABBYY processes the image for information recognition Step 5: Take a satisfactory photo and touch OK to further process the operation (Information on display below is redacted for privacy) Set the business card on a flat surface and center it in the frame offered for scanning the business card with steady hands (Information on display below is redacted for privacy) Step 4: Select the Scan menu to activate the Android Phone camera. Step 3: Once the leads are listed, touch the screen on the top right graphic Step 2: Navigate to Leads by touching the screen appropriately Step 1: Open the Cloud for Customer app on the Android Phone Please see the end to end lead capture via business card scanning flow outlined in a series of screenshots below: You will find a pre-delivered web service called “Business Card Scanner Service” select that and maintain the API Key, i.e basic_username =, basic_password = (as provided by ABBYY via the email outlined above) Then as a Key User login to Cloud for customer, navigate to Administrator Mash-up Web services You will receive an e-mail from ABBYY with Application Name & password. To setup Business Card scanner you need to first obtain the license key from ABBYY. Therefore, you have the opportunity to report any ABBYY Business Card Reader Pro problems you are experiencing here at the end of the post, which means that other users or we can give you help.This document outlines how to configure and use the Business Card Scanner functionality available with the C4C SaaS offering from SAP. ABBYY Business Card Reader Pro Report a problemĪlthough you can contact the support of ABBYY, the support doesn’t always respond in German or promptly. After the restart, the elements are reloaded and quite a few errors will already disappear. Therefore, it is always a first helpful measure to completely restart the smartphone or tablet. What to do about ABBYY Business Card Reader Pro problems & Troubleshoot?Īfter updating the operating system or updating ABBYY Business Card Reader Pro, these changes can cause problems. In many cases it is very helpful to restart the device in order to be able to fix some errors or problems. But of course this only works if it is an error in the app and not because of your system.īasically, it is recommended to always pay attention to install the latest ABBYY Business Card Reader Pro update on your smartphone. Of course, the developer ABBYY tries to fix them. These were the most common ABBYY Business Card Reader Pro problems we may have that may not be the only ones. ABBYY Business Card Reader Pro account hacked – what to do?.ABBYY Business Card Reader Pro Contact developer.ABBYY Business Card Reader Pro Report content.ABBYY Business Card Reader Pro is not responding.ABBYY Business Card Reader Pro loads very slowly.ABBYY Business Card Reader Pro is causing errors.ABBYY Business Card Reader Pro cannot be opened.ABBYY Business Card Reader Pro Reduce battery consumption.ABBYY Business Card Reader Pro login does not work. ![]()
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